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The steps below will guide you through hiring in a candidate and the onboarding process following the completed hire. The recruiting process was updated on March 11, 2024.

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Step

Action

1. Candidate Applies

Who: Candidate

Where: JD/Finish Line Career Site

Candidates can apply for a position at JD/Finish Line through the career site - this is accessible via https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers or the Careers link at the bottom of the finishline.com website.

On the career site, the candidate will select the position they wish to apply to. Before they can apply, they will need to create an account with JD Finish Line Careers or login with their existing JD Finish Line Careers account.

PLEASE NOTE: This account is different than the account they will use to access the employee version of Workday.

Login: Their email

Password: Candidate defined

If the candidate forgets the password they will need to click the Forgot Password button on the JD Finish Line Career Site login page and enter their email. This will send an email to them with a link to reset their password. If they forget their email or cannot access their email account, then they will need to create a new account with JD Finish Line Careers.

2. Review (Awaiting Candidate Action)

Who: Candidate

Where: JD/Finish Line Career Site

Once the candidate has completed the main portion of their application, they have two final pieces of information they need to provide - Date of Birth and Social Security Number.

Use this job aid for additional help: Complete Application Tasks

Date of Birth

Candidates will be asked to enter their Date of Birth. Candidates who input multiple applications will only be asked for their Date of Birth on their first application.

  1. Enter Date of Birth

  2. Click OK.

Please Note: Candidates who apply for a position in the State of Ohio will not receive this step. (Legally, we cannot ask for the Date of Birth until after we have extended a conditional offer to the Candidate.) For candidates in Ohio, a task is sent to them after Step 79. Manager Completes the Offer.

Social Security Number (National ID)

Candidates will be asked to enter their Social Security Number. Candidates who input multiple applications will only be asked for their Social Security Number on their first application.

  1. Select United States of America under Country.

  2. Select Social Security Number under National ID Type.

  3. Enter Social Security Number under Identification Number.

  4. Leave Issued Date and Expiration Date blank.

  5. Click OK.

Please Note: Candidates who apply for a position in the State of New York will not receive this step. (Legally, we cannot ask for the Social Security Number until after we have extended a conditional offer to the candidate.) For candidates in New York, a task is sent to them after Step 79. Manager Completes the Offer.

*If you have an applicant who has applied, but you can’t take any action on them,please look under the Awaiting Action section to see who is able to take action.Use the following job aid to help: How to Find the Awaiting Action Link

3. Review (Awaiting Management Action)

Who: The entire Management Team

Where: Recruiting Dashboard in Workday (accessible from Workday menu)

Once a candidate applies, Workday runs a series of tests on them. 

  1. Is the candidate at least 18 years old? If not, their application gets declined.

  2. Did the candidate indicate that they worked for Finish Line before? If so, check to see if they were coded as rehireable on their termination. If not, their application gets declined.

Now, the application is in the hands of the management team.

  1. Open the Recruiting Dashboard.

  2. When a candidate applies, their application flows into the respective Evergreen Requisition for the store. Each store has 2 Evergreen Requisitions - one for associates and one for management. Open the desired Evergreen Requisition from My Recruiting Jobs.

  3. Click the Candidates tab.

  4. Click the Proceed with Candidate? button under the Awaiting Me column

  5. Review the candidate's application. Be sure to look at availability, desired rate, work history, education, etc.

  6. Make a Decision

  • If you feel this person would be a good fit based upon the information they provided on their application, click the Move Forward to Interview button.

  • If not, click the Decline button and select a reason.

4. Management Download/Print Interview Guide

Who: The entire Management Team

Where: Your Workday Inbox


If you choose to move forward with the candidate, interview guides will be sent to your Workday inbox. Download and print the guide. You will have the option between English or Spanish. Once you have the correct guide to use, click Submit.

5. Management Conducts Interview

Before continuing with the next tasks in Workday, you will conduct your interviews with the candidate outside of the system, using the interview guide you just downloaded from the previous task. Follow the instructions within the interview guide.  

6. Management Completes Questionnaire

Who: The entire Management Team

Where: Your Workday Inbox

Once you have completed all interviews, go back to your Workday inbox. You will now be on the step to upload the completed interview guide from the interviews you have conducted. Scan/upload a copy of the completed interview guide (this is required). Enter any additional notes (optional). Once complete, click Submit.

7. Management Links Candidate to Job Requisition

Who: The entire Management Team

Where: Your Workday Inbox

A new task will appear in your Workday inbox instructing you to move the candidate off the Evergreen Requisition to a linked Job Requisition. Please do not submit this task until you have completed the steps it is instructing you to complete.

Please see the following job aid for instructions on how to complete this task: Link Candidate from Evergreen Requisition to Job Requisition

Once you have linked the candidate to the job requisition, go back to your Workday inbox and click Submit on this task.

We use Evergreen Requisitions to source candidates. However, we cannot hire off of an Evergreen Requisition. The Evergreen tells us where the candidate wants to apply and the job-level they would like. 

We can define the exact position we want them to fill by moving them to a linked Job Requisition. Therefore, you must move the candidate to a linked Job Requisition. 

  • For associate level candidates, there is usually only one linked Job Requisition.

  • For management level candidates, you must choose which Job Requisition you would like to move them to either the Assistant Store Manager Requisition or the Supervisor Job Requisition.

8.Management Moves Forward to Offer

Who: The entire Management Team

Where: Your Workday Inbox

Once you have linked the candidate to a Job Requisition, a new task will appear in your inbox.

If you feel this person would be a good fit based upon the information they provided during the Interview, click the Move Forward to Offer button.

If not, click the Decline button and select a reason.

9. Manager Completes the Offer

Who: The Manager

Where: Your Workday Inbox

It is now time to complete the Offer.

  1. The Initiate Offer task will be sent to the Workday Inbox of the entire Management Team. This will ask you to validate the candidate's proposed Start Date.

    1. Once complete, click Next and Submit.

  2. The Propose Compensation task will be sent to the Workday Inbox of the Store Manager (only). The remainder of the Management Team does not have access to employee compensation and therefore cannot take action on this task. This will ask you to validate the candidate's proposed Compensation.

    1. Once complete, click Submit.

  3. Workday checks to see if we have all the information we need to complete the offer. If either the SSN or the DOB are missing on the candidate, then Workday will send the candidate an action to complete the missing information.

    1. The management team will be sent a task notifying them that the candidate needs to take action.

    2. The candidate will need to log back into the Finish Line Career site (not Workday!) with the email and password they created when first applying.  (Reference Step 1: Candidate Applies above if they cannot login)

         https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login   Once logged in, they can find the task under My Applications / Pending Tasks.

  4. Make a Decision

    1. If this person accepts the Start Date and Compensation, click the Move Forward button.

      1. If this candidate is applying for either a position at a Finish Line Macy's or a management-level position at a core Finish Line store, then the next step will be Step 8. Background Check.

    2. If not, click the Declined Offer button.

  5. (Only when applicable) Applicant is a Previous Employee to do task will prompt our HR team to review the candidate IF they indicated on their application that they are a former employee with JD Finish Line. Once verified and merged with their previous employee Workday profile the HR team will move the applicant forward to the next step in the hiring process, if non-rehireable they will be dispositioned.

JDFL Hiring Minors: After you complete the Offer step for a minor candidate, the manager will receive a Review Documents task in their Workday inbox. Click here for the job aid on this process.

10. Background Check

Who: The Manager

Where: Your Workday Inbox

If this candidate is applying for either a position at a Finish Line Macy's or a management-level position at a core Finish Line store, then they will be required to complete a Background Check. If not, skip to Step 911. Complete the Hire.

Once you complete this step, Workday will send the candidate’s information to Accurate to launch the background check.

  1. Once kicked off, the candidate will receive an email from our Background Check vendor - Accurate.

  2. The candidate has three days to respond to this email and provide the requested information. If they fail to respond to this email, their Background Check will be disqualified.

  3. Accurate takes the information provided by the candidate and conducts a Background Check. In certain scenarios, this can take up to 7-10 business days.

  4. Once the Background Check is complete, the background check results are sent to Workday through an integration and will either disposition the application or move forward to hire based on the results received.

Macy's Hiring Minors: After you complete the Background step for a minor candidate, the manager will receive a Review Documents task in their Workday inbox. Click here for the job aid on this process.

11. Manager Completes the Hire

Who: The Manager

Where: Your Workday Inbox

It is now time to finalize the details on the hire. The manager will have tasks in their Workday inbox to complete that validate the employee's hire.

  1. Revise Employee Hire: Manager will validate the employee's Start Date and position.

  2. Propose Compensation Hire: Manager will validate the employee's Compensation. This is the same information you entered in Step 79, but you have another opportunity to ensure it is correct.

    1. Note: If you enter a Hire Date in the future, the person will not officially be an employee until that date. Therefore, they will not have access to clocking in and out or any other system (other than workday) until then.

    2. Note: If the compensation entered exceeds the maximum pay for the position, the area manager has to approve the rate of pay offered.

  3. Change Organization Assignments: Manager will validate Company and Cost Center.

  4. Review Employee Hire: Manager will finalize the hire, telling Workday to create the new employee in the system.

12. Employee Onboarding in Workday

Workday will create the Employee ID and send the employee an email with the link to the employee-facing version of Workday and give them instructions on how to login for the first time.

Now that the new hire is an official employee, they have to complete several onboarding tasks to complete their Workday account. These tasks are split in two. 

First Tasks

  1. Enter Personal Information: Employee will validate their Date of Birth, Marital Status, Race and Citizenship, ensuring it was entered correctly on their application.

  2. Enter Contact Information: Employee will validate their Phone Number, Email Address and Home Address, ensuring it was entered correctly on their application.

  3. Benefits Enrollment: This task is not due immediately, but allows the employee to enroll in benefits available to their role/status.

Second Tasks

Once Enter Personal Information and Enter Contact Information are complete, a second set of tasks become available for the employee.

  1. Tax Elections: The employee will review their Tax Elections to ensure Federal, State and Local taxes are deducted correctly.

  2. Add Payment Elections: The employee will have the opportunity to enroll in Direct Deposit. If they opt out or skip this step, their pay will be deposited onto an ADP Pay Card that is mailed to either their home or work address (depending on state law).

  3. Complete Equifax Form I-9: The employee will navigate to the Equifax portal to complete Section 1 of their I-9.

  4. Review Documents: The employee will be asked to review and sign all legal notifications applicable to their role. These notifications will vary by jurisdiction.

See Job Aid: 7-Step I-9 Process

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