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This guide is intended for Store Managers looking to add a Floor Manager (FM) or In-Store Merchandiser (ISM) position to their store. Since all requests for such positions must come from the store’s Area Manager, this guide is intended to explain the process to a Store Manager. If you are an Area Manager and have found this guide, the correct document can be found here: |
Note |
Any Floor Manager/In-Store Merchandiser ticket requests not made by an Area Manager will be automatically closed. |
🔖 Instructions 🔖
Step | Instruction |
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1. | In order to be granted a Floor Manager |
position at your store, you must first contact your store’s Area Manager, explain the business need for the position, and provide them with the following link: |
2. | If your Area Manager approves your request for |
a Floor Manager, they will need to |
follow the linked instructional guide |
to submit a help desk ticket. | |||
3. | Once your Area Manager submits the help desk ticket, the HR team will add your store as a Request Participant on the ticket so that all ticket updates will also notify your store via email. | ||
4. | Next, approval by the Manager of Store Operations is requested by the HR team.
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5. | Approval is granted based on multiple factors, but primarily it is based on the store’s volume.
If the request is Denied:
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For questions, concerns, or issues, please contact the HR Service Desk: |
🎟 Submit an HR Service Request Ticket 📲 Call: 1-317-613-6890 |
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