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This guide is intended for Store Managers looking to add a Floor Manager (FM) or In-Store Merchandiser (ISM) position to their store.

Since all requests for such positions must come from the store’s Area Manager, this guide is intended to explain the process to a Store Manager.

If you are an Area Manager and have found this guide, the correct document can be found here:
Requesting Floor Manager /In-Store Merchandiser Positions - Area Managers

Note

Any Floor Manager/In-Store Merchandiser ticket requests not made by an Area Manager will be automatically closed.

🔖 Instructions 🔖

Step

Instruction

1.

In order to be granted a Floor Manager

or In-Store Merchandiser

position at your store, you must first contact your store’s Area Manager, explain the business need for the position, and provide them with the following link:
Requesting Floor Manager

/In-Store Merchandiser

Positions - Area Managers

2.

If your Area Manager approves your request for

an FM or ISM

a Floor Manager, they will need to

review

follow the linked instructional guide

and

to submit a help desk ticket.

3.

Once your Area Manager submits the help desk ticket, the HR team will add your store as a Request Participant on the ticket so that all ticket updates will also notify your store via email.

4.

Next, approval by the Manager of Store Operations is requested by the HR team.

Note

The response time for approval can vary.

5.

Approval is granted based on multiple factors, but primarily it is based on the store’s volume.

If the request is Approved:

  1. Your store and Area Manager will receive an email notification from the ticket.

  2. The HR team will create the position in Workday. It will not have a requisition, and will be found in the Staffing tab under “Positions Without a Job Requisition”.

  3. Once the position is created, your store and Area Manager will receive an email notification and the position will be available for use.

If the request is Denied:

  1. Your store and Area Manager will receive an email notification from the ticket.

  2. No further action will be taken.

For questions, concerns, or issues, please contact the HR Service Desk:

🎟 Submit an HR Service Request Ticket

📲 Call: 1-317-613-6890

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