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This guide is intended for Area Managers looking to add a Floor Manager (FM) or In-Store Merchandiser (ISM) position to one of their stores. A separate guide for Store Managers can be found here: |
Note |
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Floor Manager/In-Store Merchandiser requests must be made by a store’s Area Manager. Any ticket requests made by Store Managers will be automatically closed. |
🔖 Instructions 🔖
Step | Instruction |
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1. | Please start a Jira ticket request via the portal here: https://finishline.atlassian.net/servicedesk/customer/portal/14/group/60/create/174 The required contents of your ticket can be found in the next step. |
2. | The contents of your ticket request should be formatted as follows: I, |
__( |
your name)___, am requesting __( |
# of |
positions)___ Floor Manager position(s) for Store #_______. Example:
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3. | Once the help desk ticket is created, the HR team will add your store as a Request Participant on the ticket so that all ticket updates will also notify the store via email. As the ticket creator, you will automatically receive notifications. | ||
4. | Next, approval by the Manager of Store Operations is requested by the HR team.
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5. | Approval is granted based on multiple factors, but primarily it is based on the store’s volume.
If the request is Denied:
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For questions, concerns, or issues, please contact the HR Service Desk: |
🎟 Submit an HR Service Request Ticket 📲 Call: 1-317-613-6890 |