This guide is intended for Store Managers looking to add a Floor Manager (FM) or In-Store Merchandiser (ISM) position to their store.

Since all requests for such positions must come from the store’s Area Manager, this guide is intended to explain the process to a Store Manager.

🔖 Instructions 🔖

In order to be granted a Floor Manager or In-Store Merchandiser position at your store, you must first contact your store’s Area Manager. Explain the business need for the position, and request they follow the guide for submitting the request via a help desk ticket.
1. Here is a link to the guide to provide to your Area Manager: <<insert link>>
Once your Area Manager submits the help desk ticket, your store will be added as a Request Participant on the ticket so that all ticket updates will notify the store via email.
Next, the request is sent for approval by the Manager of Store Operations.
Approval is granted based on multiple factors, but primarily it is based on the store’s volume. If the request is:
1. Approved
  1. You will receive an email notification from the ticket.
  2. The HR team will create the position in Workday. It will not have a requisition, and will be found in the Staffing tab under “Positions Without a Job Requisition”.
  3. Once the position is created, you will receive an email notification and the position will be available for use.
2. Denied - you will receive an email notification from the ticket.
  1. No further action will be taken.
  2. A new request for a floor manager can be made again in __________ days.

Requesting Floor Manager/In-Store Merchandiser Positions - Store Managers