Updating I-9 Receipts in Equifax

This job aid will provide you the steps on how to update an employee’s I-9 when they originally provide you with a receipt of a document.

When you need to update an I-9 receipt it is because the employee provided a receipt in lieu of the actual document when completing Section 2 of the I-9. You would have clicked the Receipt (e.g., replacement) checkbox when filling out Section 2. The employee will still need to bring in the new document once it’s received so the I-9 can be updated within the Receipt Due section in Equifax.

ALL document receipts presented, must be updated with the replacement ID within 90-days.

Step	Action

Step	Action
1.	Login to Equifax.
2.	Once logged in, go to the I-9 Management tab on the left menu.
3.	Click the Receipt Due tile.
4.	Locate the Employee I-9 Record from the list. To further limit the displayed results, you may also search for a specific employee record. Click the hyperlinked employee name.
5.	You will now be on the Employee Detail Page. Scroll down and select the Receipt Update button.
6.	Select the document that was brought in by the employee from the drop-down and hit Continue. Examine the employee’s new unexpired replacement document to determine if it appears to be genuine and relate to your employee. ONLY Original documents are acceptable, we CANNOT accept photocopies, pictures, screenshots, or digital ID’s.
7.	Fill in the document details and hit Continue.
8.	You should be taken back to the Employee Detail page and should see a message at the top that the Original I-9 Receipt was updated successfully.

JD, Finish Line and Macy’s Employees: If you have additional questions, please submit ticket via JIRA to the HR Service Desk.

DTLR Employees: If you have additional questions, please reach out to workday@dtlr.com.