This guide is intended for Area Managers looking to add a Floor Manager (FM) or In-Store Merchandiser (ISM) position to one of their stores.
A separate guide for Store Managers can be found here:
Requesting Floor Manager/In-Store Merchandiser Positions - Store Managers
Floor Manager/In-Store Merchandiser requests must be made by a store’s Area Manager.
Any ticket requests made by Store Managers will be automatically closed.
🔖 Instructions 🔖
Step | Instruction |
---|---|
1. | Please start a Jira ticket request via the portal here: https://finishline.atlassian.net/servicedesk/customer/portal/14/group/60/create/174 The required contents of your ticket can be found in the next step. |
2. | The contents of your ticket request should be formatted as follows: I, <<your name>>, am requesting _______ (# of positions) _______ (type of position) positions for Store #_______. Example: If you are requesting FM/ISM positions for multiple stores in your area, please repeat the message template for each Store. Example: |
3. | Once the help desk ticket is created, the HR team will add your store as a Request Participant on the ticket so that all ticket updates will also notify the store via email. As the ticket creator, you will automatically receive notifications. |
4. | Next, approval by the Manager of Store Operations is requested by the HR team. The response time for approval can vary. |
5. | Approval is granted based on multiple factors, but primarily it is based on the store’s volume.
If the request is Denied:
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For questions, concerns, or issues, please contact the HR Service Desk via one of the following options: |
🎟 Submit an HR Service Request via the Portal 📲 Call: 1-317-613-6890 |
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