Below listed Listed below are some frequently asked questions regarding the hiring/onboarding process and candidates.
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Step
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Frequently Asked Questions
Manager Questions
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Question:
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The only step available for me “Poor Feedback on Reference Check” - What did I do wrong?
Answer: You
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did not move the employee off the Evergreen Requisition prior to this
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step. Follow the steps contained in this
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job aid to move them
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Question:
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I accidentally clicked “Poor Feedback on Reference Check” or another disposition reason. I am still considering this candidate, what do I do?
Answer: The HR Service Desk link should be used for Workday issues, payroll issues, benefit issues, and leave issues.
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You can find the link on Connect or use this direct link to create a ticket
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here:
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You can also find the link on Connect when you open a support ticket.
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Question:
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I have an applicant who has applied, but I can’t take any action on them.
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Open your Recruiting Dashboard.
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Open the appropriate Requisition.
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Click the Candidates tab.
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Click the number under Awaiting Action.
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What do I do?
Answer: Please look under the Awaiting Action section to see who is able to take action. Use the following job aid to help: How to Find the Awaiting Action Link
If the person listed is
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the candidate, they will need to login to the Finish Line Career Site to complete the task. https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login Once logged in, they can find the task under Pending Tasks.
If the person(s) listed are Finish Line employees, they will access the appropriate tasks via their Workday Inbox.
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Question:
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My applicant received an email stating their application is incomplete. What should we do?
Answer: The Candidate will need to login to the Finish Line Career Site to complete the task
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Once logged in, they can find the task under Pending Tasks.
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Question:
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Who has to take the next action on a Candidate?
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Open your Recruiting Dashboard.
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Open the appropriate Requisition.
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Click the Candidates tab.
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Click the number under Awaiting Action.
Answer: Please look under the Awaiting Action section to see who is able to take action. Use the following job aid to help: How to Find the Awaiting Action Link
If the person listed is a Candidate, they will need to login to the Finish Line Career Site to complete the task. https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login
Once logged in, open the original Job Application under My Applications.
Complete any tasks listed under Your Tasks.
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Question:
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Why am I’m not getting any applicants
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?
Answer: All Candidates apply through Evergreen Requisitions. Candidates only appear on Job Requisitions once they have been moved.On your Recruiting Dashboard, make sure you are opening the Requisitions tagged Evergreen.
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Question:
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What is the difference between and Evergreen Requisition and a Job Requisition?
Answer:
An Evergreen Requisition is what Candidates use to apply with us. It lasts forever - hence the name - Evergreen.
A Job Requisition allows us to define the exact position we want that Candidate to be considered for. For example, the Candidate applies on a Management Evergreen, once we get through the Interview process, we decide that they have the desire and experience to run a store for us one day, so we move them to the MIT Job Requisition, instead of the AM Job Requisition.
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Candidate Questions
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Question:
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What do I do if I forgot my Candidate password?
Answer: Candidates can reset their Finish Line Careers password.
Access https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login
Click Forgot Password.
Enter your email address.
An email will be sent to you with a link. Click the link and you can define a new password.
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Question:
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I received an email stating my application is incomplete. What do I do?
Answer: You will need to login to the Finish Line Career Site to complete the task. https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login
Once logged in, you can find the task under Pending Tasks.
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Please submit a ticket via JIRA |
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to the HR Service Desk with any questions. |