JD Finish Line - Hiring and Onboarding FAQs

Listed below are some frequently asked questions regarding the hiring/onboarding process and candidates.

Manager Questions

• Question: The only step available for me “Poor Feedback on Reference Check” - What did I do wrong?

  • Answer: You did not move the employee off the Evergreen Requisition prior to this step. Follow the steps contained in this job aid to move them: Link Candidate from Evergreen Requisition to Job Requisition

• Question: I accidentally clicked “Poor Feedback on Reference Check” or another disposition reason. I am still considering this candidate, what do I do?

  • Answer: The HR Service Desk link should be used for Workday issues, payroll issues, benefit issues, and leave issues. You can find the link on Connect or use this direct link to create a ticket here: https://finishline.atlassian.net/servicedesk/customer/portal/14

• Question: I have an applicant who has applied, but I can’t take any action on them. What do I do?

  • Answer: Please look under the Awaiting Action section to see who is able to take action. Use the following job aid to help: How to Find the Awaiting Action Link

    • If the person listed is the candidate, they will need to login to the Finish Line Career Site to complete the task. https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login Once logged in, they can find the task under Pending Tasks.

    • If the person(s) listed are Finish Line employees, they will access the appropriate tasks via their Workday Inbox.

• Question: My applicant received an email stating their application is incomplete. What should we do?

  • Answer: The Candidate will need to login to the Finish Line Career Site to complete the task: https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login

• Question: Who has to take the next action on a Candidate?

  • Answer: Please look under the Awaiting Action section to see who is able to take action. Use the following job aid to help: How to Find the Awaiting Action Link

    • If the person listed is a Candidate, they will need to login to the Finish Line Career Site to complete the task. https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login

• Question: Why am I’m not getting any applicants?

  • Answer: All Candidates apply through Evergreen Requisitions. Candidates only appear on Job Requisitions once they have been moved.On your Recruiting Dashboard, make sure you are opening the Requisitions tagged Evergreen.

• Question: What is the difference between and Evergreen Requisition and a Job Requisition?

  • Answer:

    • An Evergreen Requisition is what Candidates use to apply with us. It lasts forever - hence the name - Evergreen.

    • A Job Requisition allows us to define the exact position we want that Candidate to be considered for. For example, the Candidate applies on a Management Evergreen, once we get through the Interview process, we decide that they have the desire and experience to run a store for us one day, so we move them to the MIT Job Requisition, instead of the AM Job Requisition.

Candidate Questions

• Question: What do I do if I forgot my Candidate password?

  • Answer: Candidates can reset their Finish Line Careers password.

    • Access https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login

    • Click Forgot Password.

    • Enter your email address.

    • An email will be sent to you with a link. Click the link and you can define a new password.

• Question: I received an email stating my application is incomplete. What do I do?

  • Answer: You will need to login to the Finish Line Career Site to complete the task. https://finishline.wd1.myworkdayjobs.com/en-US/Store_Careers/login